The Brightstar Way in 2021
We are proud of our history as being the leading Specialist Distributor in the UK. We are passionate about our business and of our industry and recognise the competitiveness of this category at the Mortgage Introducer Awards.
We consistently provide support to all our lender partners, which is now in excess of 150 in total whilst also providing bespoke education and marketing support to each of our network partners, mortgage clubs and introducing brokers. We are the ‘go to’ distributor for lenders when coming to market with new or exclusive products and through our #MadeEasy approach, engrained in our whole business, we are able to provide the level of bespoke service to truly ensure that every need of our specialist customers can be considered.
Our excellent knowledge in specialist mortgage lending allows Brightstar to service the majority of the UK intermediary market. We know what it takes to build a passionate, hard working and committed team and it is through their hard efforts that we have over 1,950 reviews on TrustPilot at 5 Star – testament to the commitment we place on providing the best possible customer service.
What sets us apart? It is our commitment to the true values of partnership and service. We are passionate about being the best partner to those we work with, providing new ways to support them and grow our businesses with the benefit of better solutions for our clients. We believe that ‘every call counts’; people should expect & deserve the best level of customer service on every transaction. That is the Brightstar Way!
Brightstar is the UK’s leading specialist distributor, a multi and global award-winning business, Investor in People Gold organisation and of course Winner of ‘The Sunday Times Best Small Company to Work for’ in both 2019 and 2020.
We are the leading provider of bespoke finance for Residential Mortgages, Second Charge Mortgages, Buy To Let, Short-Term Lending/Bridging Finance, Commercial Finance, Development Finance and unsecured loans, serving brokers and networks alike.
Brightstar has developed a model for specialist distribution that is the envy of many and replicated by peers. We spearhead innovation in the sector, with contributions such as our EasySource system and #MadeEasy service charter. Our commitment to the sector is exemplary whilst our expertise and experience is valued and pursued. We are committed to our sector, demonstrated by our education programme and the advancement of Women In Finance and Mental Health awareness initiatives.
People value their association with Brightstar. Our Directors are leading industry figureheads/commentators whilst Rob Jupp, CEO, remains a literal ‘giant’ of the industry.
Our excellent knowledge in specialist lending allows Brightstar to service in excess of 75% of the UK intermediary market: we have worked with nearly every new entrant to the UK specialist finance sector, completing on some of the largest specialist deals within the industry. Since our inception we have helped intermediaries’ source well over £5billion of loans for their clients.