Over the last 12 months, eConveyancer’s intermediary offering has received a raft of updates and new functionality in response to the needs of our intermediary customers, delivering even more industry-leading conveyancing services to our clients.
With Equity Release, Digital Wills, Just Move In Bills Health Check Up, DigitalMove Buy-to-Let and DigitalMove Rapid Remortgage products now available on eConveyancer, there are more reasons than ever before for intermediaries to instruct their business through the platform.
Karen Rodrigues, Sales Director, said of the development of eConveyancer during difficult times: “Everyone who works on eConveyancer, from our Account Management, Solicitor Liaison and Customer Support teams, through to our software developers and testers, share the same aim – to bring more, and better, products to market for our intermediary partners.
Despite significant challenges posed by COVID-19, we have remained focused on delivering great products to thousands of users who rely on us. We knew how important it was to keep our Account Managers available and not furloughed, to continue engaging with and supporting our advisers.
Because of this focus, and a considerable amount of elbow grease, our brokers are delighted with the new products and exceptional service we’ve consistently delivered.”
Right here, right now – Exclusive intermediary access to DigitalMove
No other panel manager has access to DigitalMove, and with 2020 being a year of remote working and social distancing, this unique technological innovation has been of critical importance to keeping intermediaries’ conveyancing cases progressing with as little friction as possible.
This has also had an unquestionable impact on the speed, quality and visibility of conveyancing cases, both transactional and remortgages, for the end client. With the IDC expecting the number of printed pages to fall by 13% in 2020 alone, the reliance on technology in the conveyancing sector is only likely to increase.
In just 12 months, DigitalMove cases referred by eConveyancer passed the 20,000 mark, demonstrating the enormous value that advisers place on the digital solution during the pandemic. DigitalMove cases can reduce the Starter Pack completion and return time from more than 10 working days to as little as 21 minutes, putting clients’ minds at ease and giving pipeline certainty to intermediaries and solicitors.
Jameel Lalani, Digital Director, on the importance of DigitalMove for intermediaries during 2020: “DigitalMove has become an indispensable tool for many intermediaries, conveyancers and clients in 2020. Our team has worked extremely hard to deliver updates and new functionality that eConveyancer brokers are now using day in, day out, to keep their clients happy and get their cases moving.
With so many working remotely, often without access to printers, the strengths of DigitalMove have become even more apparent. Our digital onboarding process has helped clients start their conveyancing journey right away and without the need for reams of paperwork.
We have made Starter Pack turnaround more rapid and enabled solicitors to get on with conveyancing work, sooner.”