Norton Finance

Norton Finance & Mortgages is a pillar of the Financial Services community and it has been helping customers turned down by mainstream lenders for nearly 50 years. We are there for our customers every step of the way, to ensure we find the best possible solution for every situation that we’re presented with.

Almost 50 years in the industry means we have built up a great experience and expertise, and this has helped us to navigate some of the most difficult financial climates the UK has endured. Most recently, the COVID-19 pandemic, which caused uncertainty worldwide, meant we were continually reviewing our processes and systems, and this consistency meant that our B2B brokerage, not only survived the worst the pandemic had to offer, but was able to grow during this timeframe, something that was not seen across the industry as a whole. Our staff worked tirelessly throughout the uncertainty and constant changes to ensure that we were still able to provide a vital service for those who needed it.

All our advisers are CeMAP qualified, so our customers and brokers know that we can be relied on to provide the trustworthy and professional advice to the highest standard for every single case. We understand, and are sympathetic to, every single customer, as we know how important the finance we facilitate can be to individuals, which is why we stay involved from enquiry to completion. The department managers have an average length of service of 26 years, so they have a true in-depth knowledge of how the financial services industry has changed and developed over time. Our knowledge of the loan and mortgage markets, and their continual developments, combined with our award-winning service are what makes us an ideal broker for every situation.

Our customer service speaks for itself, as we have been awarded Feefo’s Platinum Service Award in 2021 for consistently delivering excellence. We truly believe that the customer is at the heart of everything that we do and this is reflected in the level of repeat business from brokers and customers, plus the individuals who seek our services through recommendations from family or friends.

We believe that everyone should have fair access to a loan or mortgage, no matter what their financial background, employment situation or living arrangements; we seek out finance from the most reputable lenders to find the right solution for our customers. Our desire to go above and beyond for every customer ensures we provide a service like no other.