Over the last 10 years Oplo Group (formerly 1st Stop Group) has grown to be one of the UK’s major providers of credit to everyday consumers across the UK.
2020 has seen us establish ourselves as one of the leading secured loan lenders in the UK. We have a reputation for providing excellent service, market-leading products and building strong relationships with both our customers and partners. We pride ourselves on helping customers unlock their borrowing potential.
A new chapter
This year we embarked on creating and defining a new brand that better identifies us for who we are and what we do. This new beginning is anchored in the belief that an individual’s potential is more important than their past.
Our loans help fulfil life’s opportunities, hence the new name ‘Oplo’. Oplo is also a wink of acknowledgement to our Northern heritage and our roots in the town of Blackpool.
We lend where others don’t
We recognise that not all customers fit neatly into the mainstream lender requirements and so are able to offer products to those who may not be successful elsewhere.
We don’t automatically exclude customers who may have had a financial hiccup in their past, we try to understand their situation and always look for ways to lend, rather than not to lend.
Agility in the face of adversity
The Covid-19 pandemic presented many challenges for the secured loan market, especially concerning the continued access to products and lenders honouring existing pipeline commitments.
We decided to remain active throughout this difficult period and provided essential support to both our customers and loyal network of intermediaries. We did this by honouring pipeline commitments, and not only continuing to offer access to our existing product range but we also introduced new ones.
We were the first lender to introduce a Broker Support Package. This gave brokers access to both advanced commission payments and a salary contribution scheme. The support package was well received and allowed several brokers to return to the market sooner than anticipated.
We also reacted quickly and professionally to support our existing customers during this difficult period, granting circa 1,800 payment holiday requests so far.
We are pleased to say that our responsible and pragmatic approach to Covid-19 resulted in us becoming the largest lender, by both units and volume, in the 2nd Charge market in August. This was the first time in our history, with a market share of 37% and 26% respectively. We continued this in September and are yet to see October’s market results.
What our partners have to say…
What our customers have to say…
We’re really proud of our Feefo Platinum Provider Award, with over 1,400 reviews last year and an average score of 4.8.