Positive Lending was formed in 2008 to assist mortgage intermediaries in specialist finance. Our business has continually gained traction with intermediaries in this sector due to our transparent and reasonable fee structures, robust compliance processes in house, our culture to grow our employees through a dedicated training program and a field based team supporting our 10 networks and clubs.
Positive Lending is well known to intermediaries – we promote ourselves through social media, face to face presentations (prior to Covid-19) with up to 3,000 appointments per annum and via webchats, stand up presentations and within networks broker desks. Our philosophy is simple – ensure that we promote the markets we operate within to our brokers and clients in a way that is transparent and puts the client at the heart of every decision that we make.
To ensure this process is met we have a team of compliance case checkers who ratify EVERY loan sold prior to release of paperwork to a client. This ensures that our advisors are monitored and training needs are identified, if required. Quarterly 1-2-1’s look at product and lender spread, trustpilot and lender feedback and case gradings. This is also supported by our CPD training program where every employee in the company takes 12 courses a year, and senior management take 16. This is monitored by our Compliance and Business Assurance Director.
Our specialist advisors – a team of 13 – process close to 13,000 bridging enquiries each year. We will fund close to 650 cases per annum – approximately £300m. Our teams, whilst specialising in this sector are vastly experienced to identify other opportunities where bridging may not be required too and this ensures that the client is protected from short term lending and properly advised when applicable. A bespoke CRM platform records our processes and calls are recorded.
Positive Lending offers exclusive and semi-exclusive bridging products and regularly work with lenders and third parties to simplify the loan process, including the integration of Joint representation legal work into several businesses in 2020. We also have in house lending for non-regulated bridging finance up to 75% LTV. This however generates only 3% of our revenue as we ensure that we always offer a whole of market approach and predominantly advise on regulated transactions. We offer a welcome booklet to clients to understand the process and support teams to work with third parties.
Trust is important, and they is why we now process bridging loans on behalf of brokers from Mortgage Intelligence, Mortgage Next, Sesame, Stonebridge, Connells Group, Openwork, Quilter, Positive Solutions, Next Intelligence and TMA Mortgage Club. We are also trusted to advise clients who approach 3 banks and building societies direct for regulated transactions. They receive compliance relief from the sales process as we offer a fully transparent advice process for their members and clients, and since inception of our first network contract in 2009 we have grown to be, arguably the largest provider of network based introductions of bridging loans in the market today.